Articles by Warren Newbert

A note from the CEO: Major promotions reward outstanding performance

23 Jul 2020 in News

A note from the CEO: Major promotions reward outstanding performance

As businesses continue to show faith in Infinity, CEO Warren Newbert begins to reward those driving success

How has digital transformation affected the contact centre?

25 Oct 2019 in Tech

How has digital transformation affected the contact centre?

Does digital transformation apply to a channel that uses an offline touchpoint?

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