Customer success case studies
Find out how Smart Match helped leading specialist insurance company, NFU Mutual, optimise their marketing campaigns to improve call quality and grow revenue.
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Find out how the building materials specialist used Smart Match to increase their PPC activity’s average order value by 26%.
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Find out how Specsavers transformed their marketing campaigns and drove down CPA by 32%.
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Find out how the automotive dealership group got happier customers while reducing their CPA by 63.8%.
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How did our dial plan helped a leading UK storage company cut their contact centre costs by 50% during a pandemic?
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How did Infinity connect 17,000 of Vodafone’s sales calls to the affiliate partner responsible?
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How did the holiday comparison site grow its brand and double its leads using call intelligence?
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Discover how the digital agency switched 40+ clients to Infinity and drove up revenues during Covid-19.
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Discover the needle-moving insights that Infinity delivered to Halfords Autocentre during the first few months of COVID-19.
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How did this historic university boost high quality calls from PPC by 113% and improve call center efficiency?
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See how the digital agency’s PPC strategy is generating clicks that are 34.9% more likely to lead to calls.
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Learn how the world leaders in data recovery doubled their calls from PPC, while also increasing their quality.
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Discover how one of the UK's most trusted contact centres used Infinity to achieve a 21% increase in leads generated.
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Learn why success at two hospitals led Ramsay Health Care to roll Infinity out to 30 more, including a 22% boost in calls.
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Discover how In Place Of Strife use Infinity to increase their number of enquiry calls, whilst ensuring the right type of leads were being generated via their channels.
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Discover how call intelligence increased leads for MarketReach by 73% whilst cutting cost per lead by 31%.
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Find out how Flight Centre successfully tripled their conversion rate on high-value calls by analysing conversations at scale.
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Discover how the major newspaper delivered a 12.5% increase in high quality calls, and uses Conversation Analytics to link phone revenue to activity.
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How did Redrow unlock a 7% annual increase in qualified leads over the phone, and a fivefold increase in quality calls from PPC? Watch their case study video to find out.
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Discover how the property consultancy increased the rate of qualified inbound calls by 10.4% as they navigated an ambitious period of growth.
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Watch our video to see how call intelligence increased the rate of calls from Stannah’s PPC campaigns by 28% and boosted the efficiency of their contact centres.
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How attribution powered by call intelligence boosted the healthcare brand’s high quality phone calls by 43%, and improved the quality of their customer service.
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Watch the video to learn how the luxury travel operator increased their bookings by over 50% and engineered a 35% decrease in CPA.
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Watch the video to find out how Infinity helped Sky solve their key objective - to create a site which allows customers to achieve a seamless hassle-free experience.
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See how Infinity's cross-channel attribution technology powered the Nordic cruise company to a 5x increase in high value calls from offline sources, and reduced PPC waste by 22%
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See how Saga Holidays learned how to reach a new generation, and the surprising channel responsible for 36% of their most valuable customers.
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Discover how Infinity helped Internet Gardener increase the value of their phone orders, drive more sales calls and improve their call conversion rate.
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Learn how British Gas Business reduced their PPC costs by 15% and increased their sales team's productivity during peak hours.
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By integrating this data into Adobe Adlens TUI have been able to optimise activity through the Cruise Deals website.
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Find out how sk:n enjoyed a 155% upsurge in unique qualified calls after implementing Infinity.
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Infinity integrated BPP's call data with Google DS3, providing a complete view of their customer’s journeys and a clearer picture of their behaviour.
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Icelolly are now able to track over 99% of calls, compared with around 60% with their previous call tracking provider.
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Protection 1 took advantage of Infinity’s ability to seamlessly integrate with Google Analytics and AdWords and add further value to the analytical data.
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HDC now measure all visitor and call volumes that come in from each of their affiliates which helps them understand accurate volumes, where they previously had no visibility.
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