News & Views

Why online booking systems aren't enough

30 Nov 2011 in

Why online booking systems aren't enough

Phone calls are annoying. They're time-consuming, they don't provide useful metrics in the same way online booking does, and you need someone at the other and of the line to answer them. Nevertheless, customers in some industries still insist on using the phone to make orders. There's a good...

Unperforming or performing just fine?

28 Nov 2011 in

Unperforming or performing just fine?

Speaking at the Small Fish Big Ocean World Travel Market Pitch Night recently, as reported on Travolution, Leith Stevens (CEO of Flextrip) and Florian Harkort, (CEO of Pocket Village) gave a provocative speech saying that despite being worth £50bn every year, the tours and activities sector was...

Happy birthday to us!

16 Nov 2011 in

Happy birthday to us!

Today, we are celebrating our first birthday.  After two years of hard work developing our next generation call tracking solution, setting up the company back in March 2010, Infinity was ready to be launched into the market last November.  A year on and it has been adopted by three of the largest...

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