26 Oct 2021
in Tech
Pulse Check: How did dialling habits change as lockdown lifted over Summer 2021?
As the days got longer and lockdown lifted there was a shift in consumer dialling habits. Take a look at the trends our call data has unearthed.
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9 Aug 2021
in Tech
Digging deeper: How contact centre analytics can unlock more successful call outcomes
Robust contact centre analytics can help supercharge your business – here's how to capture the data with ease.
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6 Jul 2020
in Tech
Infinity’s HubSpot integration: Connect calls to campaigns today!
One of our most requested integrations is now live, find out more about our new connection with Hubspot.
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20 Mar 2020
in Tech
Three steps to kickstarting a data-led strategy that works
What are some areas marketers can start tucking into to make steps towards an optimised, hyper-relevant utopia?
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5 Mar 2020
in Tech
A little more conversation: Six new ways to win with conversation analytics
A swift update on how a mix of different industries can use Conversation Analytics for real results, including travel, insurance, utilities, pest control, and more.
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25 Feb 2020
in Tech
How can agencies say "We know it all" in 3 simple steps?
It's a good feeling to be able to offer absolutely everything for your clients.
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23 Feb 2020
in Tech
3 ways call intelligence closes more sales
This is how call tracking technology helps sales teams close more sales, fast.
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17 Feb 2020
in Tech
Salesforce and call tracking for marketers
Here are the multiple benefits of integrating call tracking into Salesforce.
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20 Dec 2019
in Tech
[Infographic] What do SMBs need to know about phone calls
Here's what you need to know, what you can do about it, and how we can help, all wrapped up in a infographic
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