Articles by Andy Vale

Call Intelligence In The Digital Transformation Cycle

16 Jun 2017 in

Call Intelligence In The Digital Transformation Cycle

By 2019, the global spend on digital transformation technology will surpass $2.1 trillion1 according to the International Data Corporation. Moreover, a PwC survey indicates that 31% of companies2 globally are spending at least 15% of their revenue on digital investments, highlighting the paramount...

2017: The Year of the Customer

25 Jan 2017 in

2017: The Year of the Customer

2017 is set to be an eventful year for the marketing world.

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