Articles by Alex Fassam

How can energy companies reduce their call waiting times?

13 Dec 2018 in News

How can energy companies reduce their call waiting times?

Call waiting times are one of the U.K's biggest bug bears, but how exactly can you reduce your customer call queuing times?

4 ways marketers can creatively use customer reviews

29 Nov 2018 in Marketing

4 ways marketers can creatively use customer reviews

Reviews can make or break a brand, but how can marketers use these to the best of their ability?

How can insurance marketers differentiate their brand in 2019?

14 Nov 2018 in Marketing

How can insurance marketers differentiate their brand in 2019?

Insurance marketers sit within a sea of high competition. But, how can you stand out amongst the market in 2019?

How can you make sure you're acting on your brand promise?

30 Oct 2018 in Marketing

How can you make sure you're acting on your brand promise?

In this blog, we explore the union between customer and brand and what it takes to keep that promise strong.

Beating the internet scaremongers poaching your potential patients

15 Oct 2018 in Marketing

Beating the internet scaremongers poaching your potential patients

Here's how you can avoid clickbait ads damaging your clinic's authority in the market

Technology for Marketing 2018: The lessons you might have missed.

1 Oct 2018 in Marketing

Technology for Marketing 2018: The lessons you might have missed.

So many conferences, so little time. Here's the valuable lessons you may have missed at Technology for Marketing 2018.

Tomorrows MarTech: The future’s bright, the future’s personal

25 Sep 2018 in Marketing

Tomorrows MarTech: The future’s bright, the future’s personal

What Martech companies are offering the best in personalisation software and what ones you should be following

Is a chatbot your omnipresent employee?

5 Sep 2018 in Tech

Is a chatbot your omnipresent employee?

How long have you gone without the benefits of using a chatbot? We explore the benefits of keeping your company constantly available.

Hey Siri! How can I make voice search my brand’s best friend’?

2 Aug 2018 in Marketing

Hey Siri! How can I make voice search my brand’s best friend’?

Are you missing out on potential customers finding your brand in 2018? Voice search could be the answer.

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