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Pulse Check: How did dialling habits change as lockdown lifted over Summer 2021?

26 Oct 2021 in Tech

Pulse Check: How did dialling habits change as lockdown lifted over Summer 2021?

As the days got longer and lockdown lifted there was a shift in consumer dialling habits. Take a look at the trends our call data has unearthed.

Digging deeper: How contact centre analytics can unlock more successful call outcomes

9 Aug 2021 in Tech

Digging deeper: How contact centre analytics can unlock more successful call outcomes

Robust contact centre analytics can help supercharge your business – here's how to capture the data with ease.

Infinity’s HubSpot integration: Connect calls to campaigns today!

6 Jul 2020 in Tech

Infinity’s HubSpot integration: Connect calls to campaigns today!

One of our most requested integrations is now live, find out more about our new connection with Hubspot.

Three steps to kickstarting a data-led strategy that works

20 Mar 2020 in Tech

Three steps to kickstarting a data-led strategy that works

What are some areas marketers can start tucking into to make steps towards an optimised, hyper-relevant utopia?

Unexpected events: Why you need your tech stack now more than ever

12 Mar 2020 in Tech

Unexpected events: Why you need your tech stack now more than ever

This may not be the only time your company faces an unexpected major event. Here's how your tech stack can help you come out stronger the other side.

A little more conversation: Six new ways to win with conversation analytics

5 Mar 2020 in Tech

A little more conversation: Six new ways to win with conversation analytics

A swift update on how a mix of different industries can use Conversation Analytics for real results, including travel, insurance, utilities, pest control, and more.

How can agencies say "We know it all" in 3 simple steps?

25 Feb 2020 in Tech

How can agencies say "We know it all" in 3 simple steps?

It's a good feeling to be able to offer absolutely everything for your clients.

3 ways call intelligence closes more sales

23 Feb 2020 in Tech

3 ways call intelligence closes more sales

This is how call tracking technology helps sales teams close more sales, fast.

Salesforce and call tracking for marketers

17 Feb 2020 in Tech

Salesforce and call tracking for marketers

Here are the multiple benefits of integrating call tracking into Salesforce.

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