8 Jul 2021
in News
Pulse Check: How has the Green List reshuffle impacted holidaymaker dialling habits?
After the Green List was introduced calls to travel brands rocketed. See how the reshuffle in June impacted call volumes.
Read more
7 Jul 2021
in News
NEW: Triple helping of immediate strategic insight with Conversation Analytics
Uncover conversation trends and new audience insights at scale with the latest Conversation Analytics update
Read more
28 Apr 2021
in News
Sentiment, Spotlight, and Speedy Set-up: The next generation of Conversation Analytics is here
The voice of the customer is more important than ever before, so we are launching more ways to harness it.
Read more
25 Jan 2021
in News
Update: How Infinity is looking after your data following Brexit
The UK leaving the European Union will have an impact on how businesses handle personal data. What is Infinity doing?
Read more
21 Jan 2021
in News
What the 2021 experience looks like for Infinity clients
Our Director of CX discusses how we're looking to exceed the customer experience expectations of tomorrow.
Read more
16 Dec 2020
in News
Twas Infinite Before Christmas...
Have you ever wondered what Santa gets up to on Christmas Eve? Because we have a theory you may enjoy...
Read more
9 Nov 2020
in News
The next page: Infinity launches groundbreaking integration for Facebook and Instagram
Our integration for Facebook Ads is live, connecting calls to social campaigns.
Read more
23 Jul 2020
in News
A note from the CEO: Major promotions reward outstanding performance
As businesses continue to show faith in Infinity, CEO Warren Newbert begins to reward those driving success
Read more
23 Jun 2020
in News
Agency Director joins Infinity: The first 90 days...
What happens when you join a new company and immediately have to lead a team from lockdown? Time to find out.
Read more