20 May 2022
in News
Infinity becomes preferred partner of Automotive Transformation Group
The partnership brings end-to-end visibility to marketing campaigns for thousands of automotive customers around the world
Read more
28 Apr 2022
in News
Infinity Goes Beyond: Introducing Agent ID and Outbound visibility
Infinity's latest product updates to our Conversation Analytics platform ramps up contact centre performance, eliminates the need for manual call sampling and gives you insight into the performance of every agent on every conversation - every time.
Read more
16 Mar 2022
in News
Pulse Check: Roaring start to the year for automotive call volumes
Calls to the automotive industry are off to a strong start this year, making it a valuable time for dealerships to move car sales into the fast lane. Is your dealership prepared for this rise in calls?
Read more
21 Feb 2022
in News
Pulse Check: Calls to retailers experienced triple-digit growth
Calls to retailers experienced a surge at the start of 2022. This triple-digit growth presents a golden opportunity to extract some game-changing insights. Will you be ready when shoppers reach for their phones?
Read more
4 Feb 2022
in News
Pulse Check: The return of the 'Big January Spike'
After a flat new year in 2021, our call data shows a very positive picture for travel businesses in 2022. The annual leap in January activity has returned.
Read more
30 Nov 2021
in News
Upgraded: Calls from Google’s Search ads get the full tracking treatment
Connect calls from call extensions, location extensions, and call ads to your Google Ads account.
Read more
20 Sep 2021
in News
Big news: ResponseTap is now part of Infinity
ResponseTap is now part of Infinity. Our complementary suite of products will give users even greater levels of insight into their marketing campaigns.
Read more
8 Jul 2021
in News
Pulse Check: How has the Green List reshuffle impacted holidaymaker dialling habits?
After the Green List was introduced calls to travel brands rocketed. See how the reshuffle in June impacted call volumes.
Read more
7 Jul 2021
in News
NEW: Triple helping of immediate strategic insight with Conversation Analytics
Uncover conversation trends and new audience insights at scale with the latest Conversation Analytics update
Read more