Articles in Category: News

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PPC Marketing to the over 50s: Connect with the Silver Spenders

Published on 22nd Jan 2019 in News

PPC Marketing to the over 50s: Connect with the Silver Spenders

No business wants to miss out on a substantial, often untapped revenue source. Yet for those ignoring the over 50s in a breathless chase to capture the millennial zeitgeist, it’s an everyday occurrence.

How can energy companies reduce their call waiting times?

Published on 13th Dec 2018 in News

How can energy companies reduce their call waiting times?

Call waiting times are one of the U.K's biggest bug bears, but how exactly can you reduce your customer call queuing times?

Introducing Conversation Analytics: Clarity on every call

Published on 12th Dec 2018 in News

Introducing Conversation Analytics: Clarity on every call

By 2020, calls to businesses from smartphones alone will skyrocket to 169 billion a year. Today, we launch our Conversation Analytics suite to unlock the wealth of undiscovered insights that are contained within every single call.

Infinity evolved: Introducing our new Hub

Published on 03rd Oct 2018 in News

Infinity evolved: Introducing our new Hub

Our platform has always been full of data, as have many others. But data is only as good as it is functional. After over 380 different test releases and 180,000 lines of code, it’s time to meet our new Hub.

The crème de la crème of Cannes Lions 2018

Published on 28th Jun 2018 in News

The crème de la crème of Cannes Lions 2018

Last week’s Cannes Lions festival celebrated the best achievements of the creative and marketing industry. Check out some of our favorite campaigns here.

What happens next? GDPR, call tracking, and Infinity

Published on 23rd May 2018 in News

What happens next? GDPR, call tracking, and Infinity

With the General Data Protection Regulation (GDPR) on the horizon, here's how that affects call tracking, and how Infinity are approaching it.

Shine a spotlight on your marketing ROI with Infinity’s Intelligent Match update

Published on 15th Feb 2018 in News

Shine a spotlight on your marketing ROI with Infinity’s Intelligent Match update

The most simple method yet of assigning offline revenue to online marketing activity in your CRM, all the way down to the individual keyword.

A Day in the Life of... An SVP of Customer Success

Published on 08th Nov 2017 in News

A Day in the Life of... An SVP of Customer Success

We take a look at the day to day lives of some of our key team members, as well as how Infinity is used in their day-to-day work. Michelle Garnham leads our customer success team, having led EMEA wide customer success teams for over twelve years.

Vocalcom and Infinity partner to end call centre guesswork

Published on 03rd Nov 2017 in News

Vocalcom and Infinity partner to end call centre guesswork

Vocalcom and Infinity announce world-first long-term partnership mission to end uninformed contact centres.

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