22 Jan 2019
in News
PPC Marketing to the over 50s: Connect with the Silver Spenders
No business wants to miss out on a substantial, often untapped revenue source. Yet for those ignoring the over 50s in a breathless chase to capture the millennial zeitgeist, it’s an everyday occurrence.
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13 Dec 2018
in News
How can energy companies reduce their call waiting times?
Call waiting times are one of the U.K's biggest bug bears, but how exactly can you reduce your customer call queuing times?
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12 Dec 2018
in News
What is Conversation Analytics?
By 2020, calls to businesses from smartphones alone will skyrocket to 169 billion a year. Today, we launch our Conversation Analytics suite to unlock the wealth of undiscovered insights that are contained within every single call.
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3 Oct 2018
in News
Infinity evolved: Introducing our new Hub
Our platform has always been full of data, as have many others. But data is only as good as it is functional. After over 380 different test releases and 180,000 lines of code, it’s time to meet our new Hub.
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28 Jun 2018
in News
The crème de la crème of Cannes Lions 2018
Last week’s Cannes Lions festival celebrated the best achievements of the creative and marketing industry. Check out some of our favorite campaigns here.
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23 May 2018
in News
What happens next? GDPR, call tracking, and Infinity
With the General Data Protection Regulation (GDPR) on the horizon, here's how that affects call tracking, and how Infinity are approaching it.
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15 Feb 2018
in News
Shine a spotlight on your marketing ROI with Infinity’s Intelligent Match update
The most simple method yet of assigning offline revenue to online marketing activity in your CRM, all the way down to the individual keyword.
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8 Nov 2017
in News
A Day in the Life of... An SVP of Customer Success
We take a look at the day to day lives of some of our key team members, as well as how Infinity is used in their day-to-day work. Michelle Garnham leads our customer success team, having led EMEA wide customer success teams for over twelve years.
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3 Nov 2017
in News
Vocalcom and Infinity partner to end call centre guesswork
Vocalcom and Infinity announce world-first long-term partnership mission to end uninformed contact centres.
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