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• Config V2 SIP Phone System
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• Config V2 Dialplans
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• Config V2 DGRP maps
• Config V2 DGRP map items
• Config V2 IGRP Caller Blocks
• Config V2 Caller Insight
• Config V2 Caller Insight for Salesforce
• Config V2 Call Rating
• Config V2 Custom Vocabulary
• Reports V2 Basics
• Reports V2 Installation Groups
• Reports V2 Dial-In Groups
• Reports V2 Triggers
• Reports V2 Triggers (Deprecated)
• Reports V2 Custom
• Reports V2 Metrics
• Reports V2 Call Rating
• Reports V2 Channels
• Reports V2 Organisations
• Reports V2 Organisation Types
• Reports V2 Segments
• Reports V2 Visitors
• Reports V2 Attribution
• Reports V2 Audit
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• Reports V2 Goals
• Reports V2 Real Time

• Reports V2 PBX triggers

• Export V2 Invoices
• Event API Basics
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• Event FTP Upload
• Call Events
• Salesforce Events
• Config V2 Oauth2
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• Reports V2 PPC
• Config V2 Keyword Spotting
• Reports V2 Call Keywords

Reports API Version 2 PBX triggers

Introduction

These reports display PBX trigger data about your Installation.

Operator Availability

List pbxUserState triggers revealing operator availability.

Request:

GET /reports/v2/igrps/{IGRP SPECIFIER}/pbxUserStateTriggers

URL Path Params

• IGRP SPECIFIER (int) - Installation ID.

GET Params

• startDate (string) OPTIONAL - Start Date to filter by, see Dates and Timezones.
• endDate (string) OPTIONAL - End Date to filter by, see Dates and Timezones.
• tz (string) OPTIONAL - Timezone to convert to, see Dates and Timezones.
• filter (array) OPTIONAL - One or more filters, see Filter Types.
• sort (array) - One or more sorts, see Sort Types.
• limit (int) - Limit result set, see Pagination.
• offset (int) OPTIONAL - Offset result set, see Pagination.

Filter Types

• triggerDatetime (datetime) - The trigger datetime
• operatorRef (string) - The operatorRef
• operatorState (string) - The operatorState (online/offline/dnd)
• operatorStateDuration (int) - The duration the operator was in this state

Sort Types

Same fields as Filter Types, see above.

Response:

A list of operator states and the duration the operator was in this state.